This is the only website you need to remember if you want information on ministries and other department and agencies: www.gov.my. The website lists 395 online services of ministries, departments and agencies, thanks to the collaborative effort of the Malaysian Administrative Modernisation and Management Planning Unit and Multimedia Development Corporation Sdn Bhd.
The unit's deputy director-general (ICT), Dr Nor Aliah Mohd Zahri, said the public could at the click of the button obtain various information on services provided by the Government such as payments, applications, searches, filing complaints and other services.
"We are promoting the use of the website to facilitate the public's dealing with government agencies. This is also a proactive way to help enhance the public delivery system. "We are also including over 200 online services on the site so that people can deal with the authorities in the comfort of their homes or offices," she said when met yesterday.
Other services provided included enabling the public to make zakat, loan and quit rent payments; update postal addresses with the Employees Provident Fund; apply to extend archaeological search licences through the Museums Department; and apply for foreign workers with the Immigration Department. Dr Nor Aliah said efforts were under way to provide the public with the ability to send completed application forms downloaded from the website directly to the relevant authorities instead of having it printed and submitted by post.